Shipping policy

Delivery Times

  • Same-Day Dispatch: Orders placed before 3pm (1pm on Mondays) will be manufactured and dispatched the same day.

  • Weekend Orders: Orders placed over the weekend will be dispatched the next working day.

Delivery Options

    •  

    • Royal Mail 48 – £5.99

    • Royal Mail Tracked 24 – £7.99

    • DPD Next Day (Order before 1pm, Mon–Fri, excluding Bank Holidays) – £10.99

    • Same-Day Collection (By Arrangement – Please Call to Confirm Time) – FREE


Important Delivery Information

  • Please ensure your shipping address and postcode are entered accurately. We use an automated postcode system and errors may delay your order. If incorrect details are provided, we will attempt to contact you via phone or email. If unsuccessful, your order will be held until you get in touch.

  • The Number Plate Shop cannot guarantee delivery timeframes and is not responsible for postal delays, courier issues, or other circumstances beyond our control.

  • If the wrong delivery method is selected (e.g., a UK option for a non-UK address), we are not liable for delays or lost parcels.

  • Lost parcels are not considered officially lost by couriers until 14 days after dispatch. We cannot issue a refund or replacement until a full postal investigation is completed, and we may need to wait for postal insurance to pay out before any compensation is made.

  • If you select a non-signed for delivery service, we cannot be held responsible for lost or missing parcels. Tracking will be provided, and it is your responsibility to follow up with the courier.


Courier Attempts & Parcel Destruction

Our courier will attempt to deliver your item twice. If you are unavailable both times, the goods may be destroyed by the courier. In such cases, Number Plate Shop is not liable and a new order must be placed at full cost.